Privacy Policy

Last Updated: May 30, 2025

This Privacy Policy explains how levi-houston.com (“we,” “us,” “our,” or the “Site”) collects, uses, and shares personal information when you visit our website, use our services, place an order through levi-houston.com (the “Site”), or otherwise interact with us (collectively, the “Services”). In this Privacy Policy, “you” and “your” refer to any individual who accesses or uses the Services, including customers, visitors, and others whose personal information we process in accordance with this Policy.

Please review this Privacy Policy carefully. By accessing or using any part of the Services, you acknowledge and agree to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this Privacy Policy, you must not access or use the Services.

Business Information:

Company name: levi-houston.com
Adress: 18214 E Hardy Rd, Houston, TX 77073, United States
Email: info@levi-houston.com
Phone: +1 832 990 1844

Business Hours
Monday through Friday, 8:00 AM to 5:00 PM

1. Personal Information We Collect

When you access the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

1.1 Device Information

Examples include your web browser type, IP address, time zone, cookie data, and browsing activity.
Purpose: To ensure proper operation of the Site and to improve its functionality and performance.

1.2 Order Information

Examples include your full name, billing address, shipping address, payment details (including credit card information), email address, and telephone number.
Purpose: To process and fulfill orders, complete transactions, and provide customer assistance.

1.3 Customer Support Information

Examples include any details you provide when contacting us for assistance.
Purpose: To respond to inquiries, resolve issues, and enhance your overall experience.

2. How We Use Your Personal Information

We process your personal information for legitimate business purposes, including:

  • Processing payments and completing orders.

  • Communicating with you regarding your purchases, account, or inquiries.

  • Detecting and preventing fraudulent or unauthorized transactions.

  • Providing information, updates, or marketing communications about our products or services in accordance with your preferences and applicable law.

3. How We Share Personal Information

We may share your personal information with third parties when necessary for legitimate business purposes, including:

  • With service providers that perform functions on our behalf, such as IT support, payment processing, data analytics, customer service, cloud hosting, order fulfillment, and shipping services.

  • With business and marketing partners, including Shopify, to operate our online store and provide advertising and related services. These third parties process your data in accordance with their own privacy policies.

  • When you request, direct, or authorize us to disclose information to third parties, such as for product delivery, social media integrations, or login services.

  • With affiliated entities within our corporate structure, where necessary for the operation and management of our business.

  • In connection with corporate transactions, including mergers, acquisitions, restructuring, or bankruptcy proceedings.

  • When required to comply with applicable laws, regulations, legal processes, or governmental requests, including subpoenas and court orders, or to enforce our terms and protect our rights and the rights of others.

3.1 Categories of Information Disclosed (Past 12 Months)

In the preceding 12 months, we have disclosed the following categories of personal information for the purposes described above:

  • Identifiers: Basic contact information and certain account and order details.

  • Commercial Information: Purchase history, order details, and customer support records.

  • Internet or Network Activity: Usage data relating to interactions with the Site.

3.2 Categories of Recipients

  • Service providers performing services on our behalf (e.g., internet service providers, payment processors, fulfillment partners, customer support providers, analytics providers).

  • Business and marketing partners.

  • Affiliated entities.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

4. User-Generated Content

The Services may allow you to submit reviews or other content. Any information you voluntarily post in publicly accessible areas of the Services will be publicly available.

We do not control access to information you choose to make public and cannot guarantee that third parties will respect your privacy or maintain the security of such information. We are not responsible for the privacy, security, accuracy, or misuse of any information you choose to disclose publicly or that you receive from third parties.

5. Third-Party Websites and Links

The Site may contain links to external websites or online services operated by third parties. If you access such third-party platforms, you should review their privacy policies and terms independently. We do not control and are not responsible for the privacy practices, content accuracy, or security of third-party websites.

Information you share on public or semi-public platforms, including social networking services, may be visible to other users of those platforms and potentially to users of our Services. The inclusion of external links does not constitute endorsement unless explicitly stated.

6. Children’s Information

The Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that a minor has provided us with personal information, please contact us using the details below to request deletion.

As of the effective date of this Policy, we do not knowingly “sell” or “share” (as defined under applicable law) the personal information of individuals under the age of 16.

7. Data Security and Retention

While we implement reasonable administrative, technical, and physical safeguards to protect personal information, no system can guarantee absolute security. Information transmitted over the internet may not be completely secure during transmission. We recommend avoiding unsecured communication channels for sensitive data.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including maintaining accounts, providing Services, complying with legal obligations, resolving disputes, and enforcing agreements.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, subject to applicable legal limitations.

These rights may include:

  • Right to Access: Request confirmation of whether we process your personal information and obtain a copy of such information.

  • Right to Deletion: Request the removal of personal information we hold about you.

  • Right to Correction: Request correction of inaccurate or incomplete personal information.

  • Right to Data Portability: Request a copy of your data in a structured format and, where applicable, transfer it to a third party.

  • Right to Restrict Processing: Request limitations on how we process your data.

  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.

  • Right to Appeal: If we deny your request, you may have the right to appeal our decision.

You may also unsubscribe from marketing emails at any time by using the unsubscribe link included in such communications. Even if you opt out of promotional messages, we may continue to send non-promotional communications related to your account or transactions.

To exercise any of your rights, please contact us using the contact information below. We may request additional information to verify your identity before processing your request. You may designate an authorized representative to submit a request on your behalf, provided appropriate authorization documentation is supplied. We will respond within the timeframe required by applicable law and will not discriminate against you for exercising your rights.

9. Complaints

If you have concerns about how we handle your personal information, you may contact us using the details below. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

10. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries outside your country of residence, including the United States. Our personnel and third-party service providers may also process data in these jurisdictions.

Where required by law, transfers of personal information outside the European Economic Area are conducted using recognized legal mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent safeguards, unless the receiving country has been deemed to provide an adequate level of data protection.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at:

Company name: levi-houston.com
Adress: 18214 E Hardy Rd, Houston, TX 77073, United States
Email: info@levi-houston.com
Phone: +1 832 990 1844

Business Hours: Monday through Friday, 8:00 AM to 5:00 PM